No time to come in?
Start with a free 15-minute call.
How it works
1. Pick a time that suits you. Lunchtime and after-school times are available.
2. We call you. We'll call your mobile from [caller number], or send a video link if you chose video. Save the number so you know it's us.
3. Ask anything. 15 minutes to talk through what you're noticing and what options may suit you.
4. Take the next step if it's right for you. If you'd like, we can book your free in-person assessment while we're on the call.
Booking for a parent?
If you're booking for a parent, you're welcome to join the call to make them feel more comfortable or provide assistance.
Request a Callback
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Who It's For
If your vision is getting in the way of everyday life, we’ll help you understand what’s possible for your eyes.
Tired of glasses or contacts?
Find out whether laser eye surgery is the best solution to help you rely on them less or not.
Reading glasses in every room?
Ask whether lens replacement could reduce your need for readers
Cloudy vision, glare or trouble driving at night?
Talk through cataract options, including lenses that may mean relying less on glasses.
Noticed your vision isn't quite what it used to be?
- Vision that seems cloudy, hazy or foggy, a bit like looking through a smudged window
- Bright sunlight or glare feeling uncomfortable
- Headlights and streetlights at night looking too bright, with halos or starbursts
- Colours looking faded or more yellow than they used to
- Needing brighter light to read
- Your glasses prescription changing more often
Two free ways to get answers
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FAQs
No. Phone is the default. Choose video only if you'd like to.
Yes. There's no cost and no obligation.
[caller number]. It's in your confirmation text too.
Not for certain. Suitability can only be confirmed at a Free Vision Assessment, where we take detailed scans and measurements.
One of our optometrists, not a call centre, computer or receptionist
Yes. Family members are welcome, and you can book on behalf of a parent.
No problem. We'll try twice, then text you a link to pick a new time.
If you notice sudden vision loss, eye pain, or new flashes or floaters, don't wait for your call. Contact your optometrist or GP, or call Healthline on 0800 611 116.
Still have questions?
We’re here to make sure you feel informed, supported, and confident—every step of the way.
