PRIVACY POLICY
Laser Eye Centre New Zealand is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website, online forms, advertising platforms, and enquiry channels. This includes information submitted when you request information, book a consultation, or complete a lead generation form through platforms such as LinkedIn.
By using our website or submitting your personal information, you agree to the collection and use of that information in accordance with this Privacy Policy.
Collection of Personal Information
We may collect personal information from you when you:
- Submit an enquiry or contact form on our website
- Book a consultation or request information about our services
- Complete a lead or enquiry form through advertising platforms such as LinkedIn
- Communicate with us by phone, email, or other digital channels
The personal information we collect may include your name, email address, phone number, and any other information you choose to provide.
We only collect personal information where it is reasonably necessary for our business functions and service delivery.
Use of Personal Information
We use personal information collected from enquiries and lead forms for the following purposes:
- To respond to enquiries and provide requested information
To contact you regarding consultations, treatments, or services
To manage bookings and customer relationships - To provide follow-up communications related to your enquiry
- For internal reporting, analysis, and service improvement
- For marketing communications where permitted by law and with appropriate consent
We only use personal information for the purposes for which it was collected, or as otherwise permitted under the New Zealand Privacy Act 2020.
Disclosure of Personal Information
We do not sell or rent personal information to third parties.
We may share personal information with trusted service providers where necessary to operate our business, including booking systems, marketing platforms, and IT service providers. These providers are only permitted to use personal information for the purposes of delivering services to us and must take reasonable steps to protect it.
We may also disclose personal information where required or authorised by law.
Storage and Protection of Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure. Personal information is stored securely and access is restricted to authorised personnel and service providers where necessary.
While we take all reasonable precautions, no method of electronic transmission or storage is completely secure.
Access and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request correction of that information if it is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details provided below.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience, analyse website traffic, and support marketing activities. These tools may collect non-identifiable information such as browser type, pages visited, and time spent on the site.
You can adjust your browser settings to disable cookies if you prefer, although this may affect website functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or services. Any updates will be published on this page and will take effect from the date of publication.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Laser Eye Centre New Zealand
Website: https://www.lasereyecentre.co.nz